Terms of Use
Please read these terms carefully before using GrandOmni's services. These terms govern your use of our website and services.
Last Updated: February 10, 2026
Acceptance of Terms
Agreement to Terms
By accessing and using GrandOmni's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.
Modifications
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
Eligibility
You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services. By using our services, you represent and warrant that you meet these requirements.
Service Usage
Permitted Use
Our services are provided for lawful purposes only. You agree to use our website and services in compliance with all applicable laws, regulations, and these Terms of Use. You may not use our services for any illegal or unauthorized purpose.
Account Responsibilities
If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Prohibited Activities
You may not: (a) interfere with or disrupt our services; (b) attempt to gain unauthorized access to our systems; (c) use automated systems to access our website; (d) transmit viruses or malicious code; (e) violate any applicable laws or regulations.
Booking and Payments
Service Bookings
All service bookings are subject to availability and confirmation. We reserve the right to refuse or cancel any booking at our discretion. Prices are subject to change without notice until a booking is confirmed and payment is received.
Payment Terms
Payment is required at the time of booking or as otherwise agreed in writing. We accept various payment methods as indicated on our website. All prices are quoted in Kenyan Shillings (KSh) unless otherwise stated.
Cancellation Policy
Cancellations must be made in accordance with our cancellation policy. Cancellation fees may apply depending on the timing of the cancellation and the specific service booked. Refunds, if applicable, will be processed within 14 business days.
Deposits and Refunds
Certain services may require a non-refundable deposit at the time of booking. The deposit amount and refund policy will be clearly communicated before you confirm your booking. Full payment terms will be outlined in your service agreement.
Intellectual Property
Ownership
All content on our website, including text, graphics, logos, images, videos, and software, is the property of GrandOmni or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.
Trademarks
GrandOmni and our logos are trademarks of our company. You may not use our trademarks without our prior written consent. All other trademarks appearing on our website are the property of their respective owners.
Disclaimers and Limitations
Service Disclaimer
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.
Limitation of Liability
To the maximum extent permitted by law, GrandOmni shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites. Your use of third-party services is at your own risk.
Force Majeure
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, or strikes.
Dispute Resolution
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.
Dispute Resolution Process
In the event of any dispute arising from these terms or your use of our services, you agree to first attempt to resolve the dispute informally by contacting us. If the dispute cannot be resolved informally, it shall be submitted to mediation before pursuing legal action.
Jurisdiction
Any legal action or proceeding arising from these terms shall be brought exclusively in the courts of Nairobi, Kenya. You consent to the personal jurisdiction of such courts and waive any objection to venue.
Questions About These Terms?
If you have any questions or concerns about these Terms of Use, please don't hesitate to contact us. We're here to help clarify any points and ensure you have a clear understanding of our policies.
Email: legal@grandomni.com
Phone: +254 123 456 789
Address: Nairobi, Kenya
By using GrandOmni's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.